Bithouse Oy

Updated 24 June 2026

Privacy Policy

This privacy policy explains how Bithouse Oy processes personal data in connection with the website, contact requests, quote requests and customer communications.

Controller
Bithouse Oy, Business ID 2693913-9
Visiting address
Hautalankatu 20, 33560 Tampere, Finland
Email
info@bithouse.fi
Phone
050 4695 135

Personal data we process

  • The contact person's name, email address, optional phone number and message content.
  • Information related to a company, role, site or project, if the person provides it when contacting us.
  • Information related to customer, quote and contract communications.
  • Technical website log data, such as IP address, timestamp, browser, device and visited page, if such data is stored by the server or analytics.
  • Cookie and analytics data, such as consent choices, cookie identifiers, page visits, website events, browser and device data, and company visitor data produced by Dealfront's Leadfeeder service, if the user accepts those cookies.

Purposes of processing

  • Responding to contact requests and quote requests.
  • Managing customer relationships, deliveries and services.
  • Developing the service, website and customer communications.
  • Measuring website usage with Google Analytics and identifying company visitors and developing B2B sales and marketing with Dealfront's Leadfeeder service, if the user accepts those cookies.
  • Ensuring security and investigating misuse.
  • Complying with legal obligations, such as accounting requirements.

Legal bases for processing

  • Contract or steps prior to entering into a contract, when we process data to prepare a quote, deliver a service or manage a customer relationship.
  • Bithouse Oy's legitimate interest, when processing relates to customer communications, service development or information security.
  • Legal obligation, when data is needed for accounting or other statutory requirements.
  • Consent, when we use Google Analytics, Dealfront's Leadfeeder or other non-essential analytics, marketing or tracking technologies.

Retention of data

We retain personal data only for as long as necessary for the purposes described in this policy. Data related to contact requests is retained while the matter is being handled and for a reasonable period afterwards for possible follow-up questions.

Data related to customers, contracts and invoicing is retained for as long as the customer relationship, contractual responsibilities or legal obligations require. Data that is no longer needed is deleted or anonymized.

Recipients of data

Personal data is processed at Bithouse Oy by the people whose work requires handling the matter. Data may also be processed in systems provided by trusted service providers, such as website hosting, email services, technical maintenance and invoicing.

Service providers process data on behalf of Bithouse Oy. We do not sell personal data or disclose it to third parties for their marketing purposes. Data may be disclosed to authorities if required by law.

Cookie and analytics data may also be processed by service providers for Google Analytics and Dealfront's Leadfeeder service.

Transfers outside the EU or EEA

We aim to process personal data within the EU and EEA. If a service provider processes personal data outside the EU or EEA, appropriate safeguards under the GDPR are used, such as the European Commission's standard contractual clauses.

The use of Google Analytics and Dealfront's Leadfeeder may involve personal data being processed or accessed from outside the EU or EEA. In such cases, applicable GDPR transfer mechanisms and service-specific privacy safeguards are used.

Cookies, logs and analytics

The website may use necessary technical functions and log data to operate the site, maintain security and investigate errors.

With the user's consent, the website may use Google Analytics to measure visitor numbers, page usage and website events. With the user's consent, the website may also use Dealfront's Leadfeeder to identify company visitors and analyze B2B leads.

The cookie banner explains the service provider, purpose, cookie name and duration of each non-essential cookie or similar technology. In the banner, the user can accept or reject non-essential cookies and change or withdraw consent.

Your rights

Depending on the situation, you have the right to access your personal data, request correction of inaccurate data, request deletion or restriction of processing, object to processing and request data portability.

If processing is based on consent, you may withdraw your consent at any time. Cookie-based consent can also be changed or withdrawn in the cookie settings. You can exercise your rights by contacting the controller by email. You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman.

Automated decision-making

Bithouse Oy does not use automated decision-making or profiling in the processing described in this policy in a way that would have legal effects or similarly significant effects on a person.

Security

We protect personal data with technical and organizational measures. Access to personal data is limited to the people and service providers who need to process the data for the purposes described in this policy.

Changes to this policy

We may update this privacy policy if the website, services or personal data processing changes. The current version is available on this page.